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Bridgewell: Supporting First Responders and Their Families

At Bridgewell, we recognize the profound dedication and sacrifices made by first responders. Whether you're a firefighter, law enforcement officer, paramedic, medical personnel or frontline worker, your commitment to serving the community comes with immense pressures—both professional and personal.
Our Mission
Our mission is to support, empower, and strengthen first responders and their families by providing expert-driven, confidential assistance programs that address mental health, financial well-being, and work-life balance. We partner with union leadership and HR professionals to create customized Employee Assistance Programs (EAPs) that meet the unique challenges faced by those who serve.

Our vision is simple: to build resilient, supported, and empowered first responders. By providing holistic support through professional guidance, relationship support, mental health support, and family resources, we help ensure that those who protect our communities receive the same level of care and commitment in return.

At Bridgewell, we stand with you, offering tailored solutions to improve well-being, strengthen relationships, and create lasting support systems for first responders and their loved ones.
A brief history

Employee Assistance Program (EAP):
A Lifeline for First Responders

First responders face unique stressors that can take a toll on their physical, emotional, and financial well-being. The Employee Assistance Program (EAP) at Bridgewell was developed specifically to address these challenges, ensuring that first responders and their families have access to confidential, professional support whenever they need it.

A Brief History of the EAP

Bridgewell’s EAP was founded on the principle that proactive support leads to long-term well-being. We recognized that traditional benefits programs often fell short in addressing the specialized needs of first responders—so we built a customized solution that prioritizes mental health, family, financial security, and work-life balance.

Bridgewell EAP

How the EAP Benefits First Responders

Resources for spouses to strengthen their marriage and communication with Our Relationship, a program currently in use by the Department of Defense, and supported with 5 live coaching sessions. With the same success rate as in person marriage counseling, Our Relationship offers outstanding support at a price point available to anyone
Access to our 10 hour program; Plan Right, Your Better Divorce Blueprint” to help them design the end of their marriage that is best for their situation. It includes expert advice on how to get through the divorce process without spending their life savings, all while caring for their emotional wellbeing. Supported with 3 live consultations and includes a 25% discount on professional mediation services.
Peace At Home Parenting offers a resource library of nearly 2000 videos and articles from advanced degree experts to support you and your children.
Access to our AI app Suno Chatto respond to issues facing first responders when access to their therapist is not possible. Connected to their therapist, your member will be supported along the way.
Contact us to learn how our EAP can support your team.

Let’s build a stronger, more resilient workforce together.

Our help teams navigate high-stress family conflicts .By working closely with union presidents, leadership teams, and HR benefits managers, we ensure that our EAP is tailored to meet the needs of each department, union, or organization. Bridgewell’s EAP isn’t just a benefit—it’s a lifeline for first responders and their families.
Our expertise

Healing, Support, and Growth for Families at a Crossroads

At Bridgewell, we understand that family life can be complex, and at times, even overwhelming. Our Bridgewell program is designed to guide families through relationship challenges, crisis moments, and major transitions with compassion, expertise, and innovative support systems.

With a four-tiered approach, we offer tailored services that foster healing, encourage healthy communication, and empower families to move forward with confidence. Whether you are navigating a strained relationship, facing divorce, or seeking crisis intervention, our evidence-based programs provide personalized solutions to help families rebuild and thrive.

Our Four-Tiered Approach to Family Healing

Vicky Townsend
Founder & CEO

Freqently Asked Questions

What is Bridgewell?
Bridgewell is an Employee Assistance Program offering comprehensive support for families navigating challenges in their relationships. We provide marriage enrichment programs, divorce care, parenting support for families in conflict, and an AI-powered emotional support app to foster healing and resilience.
How does Bridgewell help families in conflict?
Bridgewell offers tailored solutions, including marriage support programs to strengthen bonds or divorce care for those choosing to part ways. We also help parents support their children through emotional challenges caused by family arguments or breakups.
What is the Emotional Support AI App?
Our Emotional Support AI App provides 24/7 guidance to individuals dealing with emotional challenges. It includes features like coping strategies, communication tools, and direct integration with your therapist for seamless support.
How does Bridgewell support couples considering divorce?
Bridgewell’s divorce care program provides a program for education, organization and preparedness for their journey through the family court system, emotional support, legal resources, co-parenting guidance, and strategies to ensure a healthy transition for both the couple and their children.
Can Bridgewell help strengthen marriages?
Yes! Bridgewell’s marriage enrichment programs focus on improving communication, rebuilding trust, and fostering intimacy. Our program is designed to help couples reconnect and thrive together, with the same positive results as in person marriage counseling.
What resources are available for parents?
Our parenting support program equips parents with tools to help children cope with the emotional strain of family conflict or divorce. We provide a library of more than 1500 videos, and articles created by advanced degree experts with strategies for effective communication and nurturing stability in challenging times.
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